Your Privacy Choices
Frequently Asked Questions
Find answers to common questions about our products and services.
We hope you love every piece you receive ♡
If something isn’t quite right, we accept returns within 14 days of delivery for store credit only.
Items must be returned in their original condition—unworn, unwashed, and with tags still attached. Items returned worn, washed, or soiled will not be accepted.
To process your return, please fill our a Return Request form. If
accepted, you'll be provided with the return address. Customers are
responsible for return shipping costs.
If you receive a damaged or defective item, please contact us within 24 hours of delivery so we can make it right. Please include photos of the package itself along with any items damaged.
Final Sale Items:
Custom, personalized, and sale items are final sale. No returns will be accepted on these items.
We process orders quickly to get
your items to you as soon as possible! Business Days are Monday - Friday
and excludes any holidays.
Processing Time
- Orders are processed within 3 - 5 business days. We ship every Thursday.
Shipping Time
- Standard shipping typically takes 3–5 business days after processing.
Tracking
- You will receive a tracking number once your order ships via email.
Address Accuracy
- Please ensure your shipping address is correct at checkout
- We are not responsible for orders shipped to incorrect addresses provided by the customer
We offer local pickup for customers in the area.
How It Works
- Select “Local Pickup” at checkout
- You will receive an email when your order is ready for pickup
- Pickup details (location + instructions) will be sent after your order is ready
Important
- Pickup address is not publicly listed and will only be shared via email after your order is prepared
- Please do not arrive for pickup until you receive confirmation
- Pick ups are available on Saturdays and Sundays ONLY. Items will not be out during the week.
- Orders not picked up within 30 days may be canceled or restocked at our discretion. No refunds.
Orders cannot be changed or canceled once placed.
- Please review your order carefully before checkout
If your item arrives damaged or defective, please contact us within 24 hours of delivery or pickup. You can submit the "Return Request" form here to upload photos of the damaged item(s).
Include:
- Order number
- Photos of the item and packaging
If approved, we will:
- Replace the item (if available), or
- Issue a refund or store credit
Once a package is marked as delivered by the carrier, it is considered delivered.
- We are not responsible for lost or stolen packages
- Please contact the shipping carrier to file a claim. USPS File A Claim
- We are happy to assist with tracking information if needed